Privacy policy

SUCESORES DE CARMELO PEREZ MARTINEZ, S.L. (hereinafter, “CARPEMAR”), owner of the website www.carpemar.com, in compliance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), informs the users of this website about the processing of their personal data.

Who is the controller of your data?

Controller: SUCESORES DE CARMELO PEREZ MARTINEZ, S.L. (CARPEMAR)

Tax ID (CIF): B50583376

Address for notification purposes: C/ Titanio, 15, Pol. Industrial PTR, 50720 La Cartuja Baja (Zaragoza), Spain

Telephone: +34 976 421 850

E-mail for data protection matters: lopd@carpemar.com

Registration details: registered in the Companies Register of Zaragoza, Volume 1613, Folio 20, Sheet Z-13322.

What data do we process and how do we obtain it?

We only process the data that the user provides to us:

• Through the contact form on this website: name, e-mail address, company, subject and the content of the message.
• Through the e-mail address or telephone number published on this website: the contact details and the information the user includes in their communication.
• In the context of a business relationship (customers, suppliers and their contact persons): the identification, contact, professional, banking and invoicing data necessary for the provision of services or the supply of products.
• Browsing data: this website uses cookies and similar technologies, which are only installed with the user’s consent when they are not technically necessary. Full information is available in our Cookie Policy.

The data requested in each form is strictly necessary for the purpose for which it is collected; fields marked with an asterisk (*) are mandatory and, if not provided, the request cannot be handled. No special categories of data are processed.

For what purpose do we process your data and on what legal basis?

CONTACT FORM

Purpose: To handle the enquiries, requests for information or requests for quotations that the user sends us through the contact form and, where applicable, to send the technical or commercial documentation requested.

Legal basis: The consent of the data subject, given by ticking the acceptance box and submitting the form (Art. 6.1.a GDPR), and the implementation of pre-contractual measures at the request of the data subject when a quotation is requested (Art. 6.1.b GDPR).

E-MAIL AND TELEPHONE

Purpose: If the user contacts us through the e-mail address or telephone number published on this website, their data will be processed in order to answer the enquiries made and to send the information requested through the channel by which the enquiry was received.

Legal basis: The legitimate interest of our company in responding to the communications received (Art. 6.1.f GDPR) and, where applicable, the implementation of pre-contractual measures at the request of the data subject.

CUSTOMERS AND SUPPLIERS

Purpose: Preparing quotations for the services and products requested

Legal basis: The implementation of pre-contractual measures at the request of the data subject (quotations)

Purpose: Provision of the services and supply of the products requested

Legal basis: The performance of a contract

Purpose: Internal customer–company management and administrative management of our company

Legal basis: The performance of a contract

Purpose: Invoicing of the services and products requested, and compliance with accounting and tax obligations

Legal basis: The legal obligation of SUCESORES DE CARMELO PEREZ MARTINEZ, S.L.

COMMERCIAL COMMUNICATIONS

Purpose: Sending commercial information about CARPEMAR products and services by electronic means.

Legal basis: The consent of the data subject or, in the case of customers, the legitimate interest of CARPEMAR in providing information about products or services similar to those contracted, in accordance with Article 21 of Spanish Law 34/2002 (LSSI-CE). The user may object at any time via the link included in each communication or by writing to lopd@carpemar.com.

How long do we keep your data?

Enquiries received through the contact form, e-mail or telephone: kept for as long as necessary to handle the request and subsequently blocked for the limitation periods of any liabilities that may arise from the processing. If the enquiry leads to a business relationship, the data will then be kept in accordance with the following paragraph.

Customers and suppliers: the personal data provided will be kept for as long as the business relationship is maintained or until the data subject requests its erasure. Once the business relationship has ended, the data will be kept, duly blocked, for as long as necessary to comply with legal obligations (as a general rule, six years under the Spanish Commercial Code and four years under the Spanish General Tax Law). Once the liabilities arising from those legal obligations have expired, your data will be erased.

Commercial communications: until the data subject withdraws their consent or objects to the processing.

Do we create profiles or make automated decisions with your data?

No automated decisions will be taken and no profiling will be carried out with users’ data.

To whom do we disclose your data?

No data disclosures to third parties are foreseen other than those authorised by tax, commercial and telecommunications legislation, or where required by a judicial or administrative authority.

SUCESORES DE CARMELO PEREZ MARTINEZ, S.L. may share personal data with external companies that provide services to it and that access the data as data processors. A data processing agreement as provided for in Article 28 of the GDPR is signed with all these companies, guaranteeing that personal data is used in accordance with the requirements of the data protection legislation in force. By way of example and without limitation, these companies may be:

• Tax, accounting and employment advisers.
• IT service and website maintenance companies.
• Web hosting, e-mail and cloud storage providers.

International transfers: some of the technology providers listed in the following section (Microsoft and Google) may process data in countries outside the European Economic Area. In such cases, the transfers are covered by an adequacy decision of the European Commission (EU–U.S. Data Privacy Framework) and/or by the standard contractual clauses approved by the European Commission, in accordance with Chapter V of the GDPR.

Which third parties provide services on this website?

The following service providers are used for the operation of this website:

• Web hosting: Raiola Networks, S.L. The servers on which our website is hosted are located in the European Union (Spain).
• E-mail and technical documentation: Microsoft Ireland Operations Ltd. (Microsoft 365 and OneDrive). E-mail management and the provision of technical data sheets, catalogues and other documentation downloadable from this website are carried out through Microsoft services.
• Maps: Google Ireland Ltd. (Google Maps). The location map included on the contact page is only loaded if the user accepts the corresponding cookies.
• Web analytics: if audience measurement tools (such as Google Analytics) are used, they will only be activated with the user’s prior consent through the cookie settings panel. See the Cookie Policy.

What are your rights and how can you exercise them?

The user has the right to obtain confirmation as to whether CARPEMAR is processing personal data concerning them and, if so, to access their personal data, to request the rectification of inaccurate data and to request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the user may also request the restriction of processing, in which case the data will only be kept for the exercise or defence of claims, and may request the portability of their data. For reasons relating to their particular situation, the user may object to the processing of their data, and SUCESORES DE CARMELO PEREZ MARTINEZ, S.L. will cease to process it, except on compelling legitimate grounds or for the exercise or defence of possible claims. The user also has the right not to be subject to decisions based solely on the automated processing of their data.

The data subject may withdraw any consent given at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

The data subject may exercise their rights by e-mail at lopd@carpemar.com or in writing to our offices at C/ Titanio, 15, Pol. Industrial PTR, 50720 La Cartuja Baja (Zaragoza), Spain, indicating the right being exercised and enclosing, in case of reasonable doubt as to their identity, a copy of a document proving it. CARPEMAR will respond to the request within a maximum of one month, which may be extended by a further two months where necessary, taking into account the complexity and number of requests.

If you consider that the processing of your data does not comply with the regulations, and in particular if you have not obtained satisfaction in the exercise of your rights, you may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD), C/ Jorge Juan, 6, 28001 Madrid, Spain, www.aepd.es.

What security measures have we implemented?

As part of our commitment to guaranteeing the security and confidentiality of your personal data, we inform you that the technical and organisational measures necessary to guarantee the security of personal data and to prevent its alteration, loss, unauthorised processing or access have been adopted, taking into account the state of the art, the nature of the data stored and the risks to which it is exposed, in accordance with Article 32 of the GDPR. This website has an SSL security certificate, so that the data the user sends through the contact form is transmitted in encrypted form.

Minors

The content of this website is aimed at professionals and companies. In accordance with Article 7 of the LOPDGDD, minors under the age of fourteen may not provide personal data through this website without the consent of their parents or guardians. SUCESORES DE CARMELO PEREZ MARTINEZ, S.L. does not seek to obtain data from minors; should it become aware of having collected such data, it will immediately proceed to erase it.

Accuracy and updating of data

The user guarantees that the personal data provided is true and accurate and undertakes to communicate any changes to it. The user shall be liable for any damage caused to CARPEMAR or to third parties by providing false or inaccurate data or the data of third parties without their authorisation.

How do our social media channels work?

Through our social media channels you can share our content or leave us your comments, photos or videos, provided they are of interest to the whole community. The data you publish on our social media profiles is also processed by the relevant platform in accordance with its own privacy policies, which we recommend you consult.

Our social media channels are constantly monitored in order to answer your questions and comments as quickly as possible.

We want this to be a space that everyone can enjoy, so it is important that we all respect a few rules of coexistence:

1. You are responsible for the content you publish; do not infringe any right, law or regulation.

2. Take care with your wording and tone; avoid publishing any abusive, defamatory or obscene information.

3. Respect the right to privacy; do not make unlawful, offensive or discriminatory comments about third parties.

4. Avoid fraudulent or misleading comments or comments that may lead to error.

5. We do not allow spam or commercial or advertising messages, and we do not want repetitive messages.

6. We will not engage in conversations with profiles that we consider to be fake.

Please bear in mind that the content published by followers on our pages does not necessarily reflect the views of our company.

If your comments do not comply with these house rules, they may be deleted, hidden or blocked. Anyone who publishes content that is not permitted will be blocked from the community.

We reserve the right to modify these rules at any time and without prior notice.

Updates to this policy

SUCESORES DE CARMELO PEREZ MARTINEZ, S.L. reserves the right to amend this Privacy Policy to adapt it to legislative or case-law developments, as well as to changes in the processing operations or in the services of this website. Any amendment will be published on this page. We recommend that you review it periodically. For further information on the terms of use of this website, please see the Legal Notice.

Last updated: October 2026.

This Privacy Policy is a translation of the Spanish original. In the event of any discrepancy, the Spanish version shall prevail.